Critical thinking training results in better decision-making and problem-solving skills
A good decision moves the company forward, while a poor one can set the company back. Critical Thinking training helps making sound inferences while avoiding fallacies. It also helps you take protective measures against cognitive biases. The powerful critical thinking framework ensures 360 degree evaluation of issues while taking cognizance of implications, assumptions and point of view.
The management of every company is witness to innumerable errors in decision making that arise due to a lack of critical thinking skills. Employees take decisions that are made on the basis of hasty generalizations or hasty decisions made on poor diagnosis of the problem. Errors of judgment regularly creep in due to cognitive biases such as 'confirmation and authority biases'.
Critical thinking training in Sales
Sales leaders trained in critical thinking would appreciate Aristotle's triangle of persuasion, and easily apply the relevant modes of convincing required for different sales situations. They would also realize that every sales proposal is an inductive argument which answers the questions' why this solution' and 'why my company'. Structuring logically strong proposals is a breeze once you understand inductive reasoning. Read about how critical thinking applies in B2B sales.
Critical thinking training for HR
HR professionals who are aware of fallacies and tactics such as 'Poisoning the well', 'hasty generalization' and selection bias will find it easier to understand and deal with employees and get better at evaluating people and situations. An understanding of various fallacies and cognitive biases would mitigate the risks of bad decisions due to faulty reasoning. They would also understand that 'Resume's are an exercise in Inductive arguments to prove why a candidate is the best fit for the job, and this would help in better shortlisting, interviewing and selection of candidates.
Critical thinking training for Analysts and Consultants
Business analysts, Consultants would find an understanding of Causal reasoning extremely useful, and an appreciation of common errors would result in better diagnosis of root causes of problems, and also provide a good framework for understanding whether the recommended solution would indeed address the problem identified. Regular application of the Critical thinking framework to problem solving and decision making ensures that the issue is examined from all relevant angles and perspectives before a solution is accepted.
Critical thinking training for Managers
Managers are called to make decisions and solve problems and devise strategies on an ongoing basis. While domain knowledge and experience have a great role to play in being successful, knowledge of fallacies and cognitive biases will ensure that they do not make errors in reasoning, and also whet their solutions for eliminating any cognitive biases they may have. The Critical thinking framework will assist in systematic analysis and problem solving for addressing complex issues